The room was spacious and bright, with a beautiful view of the courtyard. The location was ideal, walking distance to the ferry and surrounded by shops and dining options. Felt incredibly secure with the private compound access. Enjoyed the lovely freshly brewed coffee in the morning, adding a nice touch to the stay. However, staff communication could be improved for efficiency, and there was a language barrier that made interactions a bit challenging.

Could be better – read on

The stay was pleasant, with a secure, private compound and very welcoming staff. My room was clean and comfy. Perfectly located near the town center, just a few minutes from the ferry terminal. I appreciated being able to park my scooter inside. It’s not fancy, but offers decent value for the price.

Charming decor throughout the hotel.

This place was a nightmare! Upon arrival, the check-in process was unnecessarily complicated, and the staff was far from welcoming. Our room had bugs crawling everywhere, which made the stay unbearable. It was incredibly frustrating to discover cracks in the walls allowing these pests to invade our space, despite our efforts to keep everything sealed. We felt completely uncomfortable and could not enjoy our time there.

I adored the cozy touches throughout Casa Isabella, such as the charming furniture and beautifully presented matching towels. The location made it very accessible for me to explore the town comfortably within walking distance of many attractions.

A more efficient staff communication would enhance the experience.

an enchanting stay near the ferry with cozy touches like matching towels and a charming atmosphere

I loved the cozy touches with relaxing vibes!

Charming, Charming, Charming

I fell in love with the cozy touches, especially the charming furniture and perfectly matching towels in my room. The little garden area was a good oasis. Plus, the location couldn't be better-just a short stroll to the ocean and all the vibrant shops and restaurants!

Totally recommend! ❤️😍

The Deluxe King Room was surprisingly large and really comfy! The air conditioning worked great, and the bed was super cozy. It felt peaceful since my room faced a quiet courtyard. Everything was clean, and that was a plus. Only downside was a bit of a language barrier with the staff, but they were friendly enough.

Solo traveler quiet oasis

The pool view was peaceful with funny birds playing on the patio. My room had a giant glass wall facing the pool, so bright all day and my bed was super comfortable enough to sleep in late.

Wasn't exactly cheap but still acceptable.

The large room and quiet atmosphere were delightful, and the owner’s kindness made my stay more pleasant despite the language barrier.

pleasant stay with serene views

I enjoyed the calm atmosphere by the pool. The large glass wall offered a stunning view that brightened my room throughout the day. The patio had comfortable chairs perfect for relaxation, surrounded by playful birds, making it a unique touch.

The location was ideal for

exploring the town center and nearby attractions. The room was clean and the bed was comfortable, but the shared bathroom could be inconvenient during busy hours.

i had a great stay at casa isabella. the pool view was peaceful, with funny birds playing on the patio. my room had a giant glass wall facing the pool, making it bright all day. the bed was super comfortable, and i could sleep in late. it's close to the ferry dock, really handy, and the patio chairs were perfect for lounging.

the breakfast was great, but a bit too much food for $12.

I enjoyed my stay at Casa Isabella in Cozumel. The pool view provided a peaceful atmosphere, with good birds playing nearby. My room was bright and comfortable, perfect for good rest. A more efficient staff communication would enhance the experience.